Our Values and Agency Principles

We take every precaution to protect the confidentiality and privacy of our clients’ sensitive information. We work with our clients with the expectation that they too will behave responsibly and take reasonable measures to protect their personal data.

All project details and data are handled with the utmost care and are only disclosed to relevant team members and external collaborators who have signed Non-Disclosure Agreements (NDAs). After completing a project, we do not store any client information, ensuring that privacy remains paramount.

Here’s a bit more about the measures taken:

• Non-Disclosure Agreements (NDAs): We prioritize client privacy from the outset of each project. All parties involved, including our team members and external collaborators, are required to sign comprehensive NDAs before any project details are shared.

• Limited Sharing of Information: We adhere to strict guidelines when it comes to sharing project details with the wider team. Full client information is disclosed only after the proposal and agreement have been formally signed off, ensuring that sensitive information remains protected.

• Secure Data Handling: We maintain a secure infrastructure to handle client information. Access to project data is limited to relevant team members and collaborators, further protecting client privacy.

• Information Disposal: Once a project is completed, we do not store any information provided by the client. All sensitive data is securely disposed of, maintaining the highest level of confidentiality.

• Ongoing Training and Awareness: We prioritize ongoing training and awareness among our team members regarding the importance of confidentiality and client privacy. This ensures that confidentiality remains at the forefront of our practices.

• Compliance with Legal Requirements: We strictly adhere to all applicable laws and regulations related to data protection and privacy, further reinforcing our commitment to confidentiality.

Respect for Team Members and Clients: At Business Plans Etc., we foster a culture of respect and inclusivity within our team and expect the same from our clients. We value the unique perspectives and contributions of each team member, creating an environment where collaboration thrives. In turn, we kindly request that our clients treat our team members with the same level of respect, recognizing the dedication and expertise they bring to every project.

Mutual Respect and Collaboration: Our commitment to respect extends beyond internal interactions; we encourage an atmosphere of mutual respect and collaboration with our clients. We believe that open communication and understanding are key to successful partnerships. By working together with respect, we can achieve remarkable results and foster enduring relationships built on trust and professionalism.

At Business Plans Etc., we recognize the importance of work-life balance and strive to create an environment where our team members and clients can thrive both personally and professionally. Our commitment to work-life balance extends to every aspect of our operations, and we are mindful of the well-being of everyone involved.

Flexibility for Optimal Performance: We understand that each project may have its unique demands, and sometimes, exceptional circumstances may require us to work beyond our set hours. However, such instances are exceptions, and not the norm. We prioritize balance and flexibility, ensuring that our team members have the support they need to perform at their best while maintaining a healthy work-life equilibrium.

Empowering Our Clients: For our clients, we believe that achieving success does not require sacrificing well-being. As we collaborate on projects, we work closely with our clients to establish realistic timelines and expectations. We aim to empower our clients with strategies and solutions that optimize efficiency and productivity, reducing the need for extended work hours.

Supporting Personal Growth: Business Plans Etc. encourages continuous personal growth and learning for our team members. We value their interests, passions, and commitments outside of work. By nurturing personal growth, we cultivate a team that is fulfilled both professionally and personally, fostering an enriching and vibrant work culture.

Communication and Collaboration: Open and transparent communication is the backbone of our work-life balance approach. We encourage our team members and clients to communicate openly about their needs, expectations, and limitations. Collaboration is a two-way process, and together, we ensure that workloads are manageable and aligned with individual capacities.

At Business Plans Etc., ethical behavior is at the core of our values and operations. We hold ourselves to the highest ethical standards, and we expect the same from our clients. Our commitment to ethics extends to every aspect of our business, and we strive to create a trustworthy and reputable partnership with our clients.

Respecting Legal and Ethical Boundaries: We conduct all our business activities in strict compliance with applicable laws, regulations, and ethical guidelines. We will not engage in any activity that is illegal, unethical, or harmful to others. Similarly, we expect our clients to respect legal and ethical boundaries, refraining from sharing information that they have obtained illegally or engaging in any unethical practices.

Freedom of Choice in Projects: While we are dedicated to providing our best services to our clients, we reserve the right to choose which projects we take on based on various factors, including our capacity and expertise. Our project selection is not influenced by personal beliefs or values but rather aligns with our ability to deliver exceptional results for our clients.

Open and Transparent Communication: Communication is fundamental to a successful partnership. We encourage open and transparent communication with our clients, ensuring that expectations are clear, and any potential ethical concerns are addressed promptly and collaboratively.

By adhering to ethical behavior and fostering a culture of integrity, we aim to build long-lasting and mutually respectful relationships with our clients. At Business Plans Etc., we are committed to making a positive impact through our work while upholding the values that define us as an ethical and responsible agency.

At Business Plans Etc., we uphold the principles set forth by the International Coaching Federation (ICF) when it comes to coaching services. We are committed to delivering coaching excellence and adhering to the highest professional standards. It’s important to note that unless we enter into a formal coaching agreement, no conversation or interaction shall be construed as establishing a coach-coachee relationship.

Formal Coaching Agreement: For coaching services, a separate and formal coaching agreement will be signed between Business Plans Etc. and the coaching client. This agreement outlines the specific terms, expectations, and boundaries of the coaching relationship, providing clarity and alignment for both parties involved.

ICF Principles and Ethics: In providing coaching services, we abide by the ethical guidelines and principles set forth by the ICF. These principles encompass integrity, professionalism, respect for the client’s autonomy, and maintaining the client’s confidentiality and privacy. We value the importance of trust and confidentiality in the coaching process and are dedicated to creating a safe and supportive environment for our coaching clients.

Client-Centered Approach: Our coaching services are client-centered, meaning that we tailor the coaching process to meet the unique needs and goals of each individual client. Through active listening, powerful questioning, and guided reflection, we empower our coaching clients to unlock their potential and achieve their desired outcomes.

Commitment to Growth and Development: As coaches, we are dedicated to our own ongoing professional growth and development. This commitment enables us to bring the latest coaching techniques, best practices, and evidence-based approaches to our coaching sessions, enriching the coaching experience for our clients.

At Business Plans Etc., our coaching services are designed to inspire personal and professional transformation. By adhering to the principles of the ICF and establishing a formal coaching agreement, we create a framework for success, trust, and collaboration in the coaching journey. Together, we work towards achieving meaningful and sustainable results, helping our coaching clients thrive and reach their full potential.

Comprehensive Support: At Business Plans Etc., we provide comprehensive support to entrepreneurs. We understand that building a business can be challenging and overwhelming, especially when you try to do it alone. By working with us, you gain access to a team of experts who will guide you through every step of the process, ensuring you have the support you need to succeed.

1. Expertise and Experience: Our team brings a wealth of expertise and experience to the table. We have worked with numerous entrepreneurs and have a deep understanding of the challenges you face. By leveraging our knowledge and skills, you can avoid common pitfalls and make informed decisions that propel your business forward.

2. Mental and Emotional Well-being: Running a business can take a toll on your mental and emotional well-being. Trying to handle everything alone can lead to burnout and increased stress levels. By partnering with us, you can offload some of the responsibilities, allowing you to focus on what you do best while maintaining a healthier work-life balance. Our support not only lightens your workload but also provides peace of mind, knowing that you have a dedicated team in your corner.

3. Physical Health Benefits: Running a business often involves long hours and physical demands. Trying to manage it all alone can lead to exhaustion and neglect of self-care. By working with us, you can delegate tasks and responsibilities, freeing up time to take care of yourself. Taking care of your physical health is essential for sustained success in your entrepreneurial journey.

4. Holistic Approach: We take a holistic approach to supporting entrepreneurs. We understand that your business is not just a professional endeavor; it’s a reflection of your dreams and aspirations. We provide personalized guidance and support that considers your unique circumstances, ensuring that your business aligns with your values and overall well-being.

5. Collaboration and Networking Opportunities: Working with Business Plans Etc. opens doors to collaboration and networking opportunities. We have a vast network of entrepreneurs and industry professionals, and we facilitate connections that can enhance your business growth. By joining our community, you gain access to valuable resources, partnerships, and potential clients.

At Business Plans Etc., we firmly believe in the power of open and honest conversations as the foundation of genuine connections and successful partnerships. Just as we value the idea that every woman should be allowed to be perfectly imperfect, we extend this principle to our business approach and how we treat each and every client.

Our Commitment:

1. Safe Space for Expression: We strive to create a safe space where every client feels empowered to speak up openly and honestly; and receive the same from us. We recognize that fostering an environment of trust and respect is crucial for fruitful collaboration and meaningful results.

2. Embracing Imperfections: We celebrate the beauty of imperfection and acknowledge that everyone, including ourselves, is fallible. Our non-judgmental attitude enables us to embrace imperfections and learn and grow from challenges and mistakes together.

3. Encouraging Dialogue: We encourage open dialogue and transparent communication with our clients. We value active listening and believe that open discussions lead to deeper insights, innovative solutions, and stronger partnerships.

Our Expectation:

1. Honesty and Transparency: We expect our clients to be honest and transparent in their communication with us. Sharing both successes and challenges allows us to provide tailored solutions and support, leading to more meaningful outcomes.

2. Respectful Communication: We value respectful communication and encourage our clients to express their opinions, concerns, and ideas in a respectful manner. We believe that mutual respect enhances collaboration and fosters a positive working relationship.

3. Willingness to Learn and Grow: We expect our clients to have a growth mindset and be open to learning and adapting. Embracing a willingness to learn and grow together enhances the effectiveness of our collaboration and shared achievements.

At Business Plans Etc., open and honest conversations form the cornerstone of our client relationships. We believe that through embracing imperfections, respecting diverse perspectives, and fostering transparent communication, we can create a supportive and collaborative atmosphere that propels our clients towards success. By nurturing an environment of open dialogue, we strengthen our commitment to empowering female entrepreneurs and helping them achieve their aspirations with confidence and authenticity.